It is unfair to expire our credits. Afterall, we paid for these lessons. Can you explain?

Could you explain this excess lesson credit expiry for me?

What are excess lesson credits, and how do I calculate this?

My Educator is the one who postponed most of my lessons. Do these lesson credits expire too?

I am available for lessons, but my Educator’s slots are all full. I cannot clear my lesson credits on time. What can I do?

I cannot clear my excess lesson credits due to travel and medical reasons. Do you have exceptions?